top of page
-
What and Why sensory play?Sensory play is an activity that stimulates children's sense of touch, smell, taste, hearing and sight. Giving infants and toddlers a variety of materials to explore and play helps build a curious and active brain. It also encourages both physical ability and language development.
-
Is your Touch 'n Go Play Mat safe?Yes, the Touch 'n Go Play Mat has undergone safety testing and complies with AS/NZS Product Safety Regulations and Standards 1. AS/NZS ISO 8124.3:2021+Amd1:2023- Migration of certain elements. 2. AS/NZS ISO 8124.1:2023 - Safety aspects related to mechanical and physical properties 3. AS/NZS ISO 8124.2:2023- Flammability The Touch 'n Go Play Mat has been manufactured in a certified textile company which has and complies with OEKO-TEX Standard 100.
-
Do you offer free shipping?Unfortunately we do not offer free shipping at the moment due to only having one retail product.
-
Are there extra costs for rural shipping?Unfortunately rural delivery does have a surcharge fee. If you are ordering to a rural address, please select the relevant option at checkout. If the incorrect option is selected, we may need to amend your order to correct it before we can ship it. If we can't get in touch with you to confirm this change and any additional fees required, we may need to cancel your order.
-
My parcel says delivered but I cannot find it. What should I do?Please first check your property thoroughly and check tracking information to see if the courier has taken a photo of where your parcel was left. If your parcel cannot be located, please contact us and we will lodge an enquiry with NZ Post. If your parcel was lost or stolen, we will send you a replacement or issue a refund if we are unable to replace your items. We will discuss with you what options are available if NZ Post are unable to locate your parcel.
-
What are your Shipping and Returns options?We offer New Zealand wide shipping with four different shipping options with a Flat Rate for (North Island, North Island Rural, South Island and South Island Rural). For our returns options please see https://www.noseytoesie.co.nz/refund-policy
bottom of page