Child's hands touching a soft toy sheep design on a brown play mat

Our FAQ's

Frequently Asked Questions

If none of these answer your question, don't hesitate to get in touch with us on our Contact page.

What is and why sensory play?

Sensory play is an activity that stimulates children's sense of touch, smell, taste, hearing and sight.

Giving infants and toddlers a variety of materials to explore and play helps build a curious and active brain. It also encourages both physical ability and language development.

Is your Touch 'n Go Play Mat safe?

Yes, the Touch 'n Go Play Mat has undergone safety testing and complies with AS/NZS Product Safety Regulations and Standards

  1. AS/NZS ISO 8124.3:2021+Amd1:2023- Migration of certain elements.
  2. AS/NZS ISO 8124.1:2023 - Safety aspects related to mechanical and physical properties
  3. AS/NZS ISO 8124.2:2023- Flammability

The Touch 'n Go Play Mat has been manufactured in a certified textile company which has and complies with OEKO-TEX Standard 100.
What age is your Touch 'n Go Play Mat best suited to?

Our Touch 'n Go Play Mat is designed to be used from newborn to toddler. It's a great place for your newborn to begin short periods of tummy time, and as they hit the 3-8 month stage they will love practicing their rolling, grasping and sitting up.

Toddlers enjoy using it for a quiet space to read books, and learn fine motor skills for example pulling the zip up and down.
Are there extra costs for rural shipping?

Unfortunately rural delivery does have a surcharge fee.

If you are ordering to a rural address, please select the relevant option at checkout. If the incorrect option is selected, we may need to amend your order to correct it before we can ship it. If we can't get in touch with you to confirm this change and any additional fees required, we may need to cancel your order.
What are your shipping and returns options?

For our shipping and delivery options, you can learn more in our Shipping Policy.

For our returns options please see our Refund Policy.
Do you offer Afterpay?

Yes we do, it will automatically come up as a payment option when you reach checkout.